Advance care planning can be a complex process, and any breakdown places added stress on patients, their caregivers, and your clinicians. Developing a program to support your clinicians and patients through this process results in higher satisfaction for all involved, and patients receiving appropriate care that aligns with their goals and values.
HOW IT WORKS
Vynca offers a complete end-to-end EHR-integrated advance care planning solution for hospitals and health systems. From shared decision making around advance care planning to digital completion of documents – POLST, advance directives and others – we make these digitally available to all clinicians, patients, and their selected caregivers.
Clinician Education
Advance care planning conversations can be difficult, and many clinicians are not prepared to have these conversations. Standardize the process, and provide content to help guide clinicians through these conversations.
Patient Engagement Tools
Through integration with the existing patient portal, email, text, phone calls, and other communication methods, patients can register for a Vynca account, and receive education and content so they can make informed decisions around future care preferences.
Shared Decision Making
Support the collaboration between your clinicians and patients by offering tools to encourage active participation in end-of-life medical decisions.
eDocument Completion
Patients and clinicians can digitally complete documents anytime, anywhere. This includes eSignature for the clinician, patient, and the witness. Or if paper documents already exist, they can be uploaded and will appear on the Vynca dashboard.
Access
Regardless of where the documents are completed, they will be digitally available to the clinicians in all care settings. Patients and their designated caregivers can also access these documents.
Reporting
To align with the goals of your program and organization, we provide value driven reports including document completion, document access, and HEDIS.
VALUE
Improve patient, caregiver, and clinician experience
Improve patient and caregiver satisfaction
Reduce unwanted, unnecessary healthcare interventions at end-of-life
Reduce unnecessary hospital admissions
Reduce unnecessary ICU utilization
Support shared decision making
Achieve value-based metrics
Achieve cost savings
“In order to provide high-value care concordant with patient wishes, we needed just-in-time electronic access to the most recent, legally valid POLST form. Our goals included this functionality to exist for our patients even outside our own walls and our EHR could not achieve this. Vynca allowed us to achieve all our goals with their EHR-integrated solution that allows POLST access to all participating providers across the state.”
Kathy Blanton, Director, Clinical Integration, Office of Patient Experience — Sutter Health
Download Case StudyACP AND IMPACT DURING COVID-19
Leveraging Digital Advance Care Planning During a Pandemic
COVID-19 has required healthcare providers to rapidly adopt new ways to discuss and complete advance care planning (ACP) documents. As many visits shifted from in-person to telehealth, the traditional way to completing these documents—pen and paper—was no longer an option. This was quickly recognized by our current healthcare partners who have been leveraging Vynca for all their ACP needs, as well as new partners who adopted our ACP Emergency eRegistry to make a quick shift to digital ACP.
Access to Advance Care Planning Documents Lowers In-Hospital Death and Increases Hospice Use
Vynca took a look at client data from a health system to understand if there is a correlation between the presence of a POLST form in Vynca and the place of death, one full year (1/1/18 to 12/31/18) of death data was examined. Included were patients who died of natural causes (N on death certificate) and were 65 years and older at the time of death. This resulted in 3,029 decedents and 1,753 POLST forms.
Advance Care Planning/POLST Effect on Acute Care Utilization in Last 30 Days of Life
Vynca took a look at client data from a health system to understand if there is a correlation between the presence of a POLST form in Vynca and acute care utilization in the last 30 days of life. One full year (1/1/18 to 12/31/18) of death data was examined. Included were patients who died of natural causes (N on death certificate) and were 65 years and older at the time of death, resulting in 3,029 decedents and 1,754 POLST forms.
Leveraging Vynca to Increase Advance Care Planning Document Completion
ALLEGHENY HEALTH NETWORK (AHN.org), a Highmark Health company, is an integrated health care delivery system serving the greater Western Pennsylvania region. The network is composed of 13 hospitals, ambulatory surgery centers, Health + Wellness Pavilions, an employed physician organization, home- and community-based health services, a research institute, and a group purchasing organization. AHN provides patients with access to a complete spectrum of advanced medical services, including nationally recognized programs for primary and emergency care, cardiovascular disease, cancer care, orthopedic surgery, neurology and neurosurgery, women’s health, diabetes and more. AHN employs approximately 21,000 people, has more than 2,500 physicians on its medical staff, and serves as a clinical campus for Drexel University College of Medicine, Temple University School of Medicine, and the Lake Erie College of Osteopathic Medicine.
Advance Care Planning Billing Guide
Leverage this guide to better understand how and when you can bill for ACP conversations.
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