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Hospice Providers Wrangle with Barriers to Expanding Advance Care Planning

By 07/08/2020 July 9th, 2020 No Comments

Hospice News

Hospices, other providers, payers, as well as state and federal agencies are increasingly recognizing the importance of advance care planning to ensure goal-concordant care and reduce health care costs. Barriers in existing public policy are limiting the growth of these services, along with increased strains brought on by the coronavirus pandemic, according to some stakeholders.

Studies have shown that advance care planning can reduce hospitalizations and health care costs, boost hospice and palliative care utilization, and help ensure delivery of care that aligns with the patient’s wishes. Despite its benefits, existing barriers have impeded patient and family access and affordability of advance care planning, among which are federal policies around cost-sharing and patient deductible costs in the Medicare program, according to Davis Baird, policy and advocacy manager for the Coalition to Transform Advanced Care (C-TAC).

“When advance care planning services are billed outside of the annual wellness visit, patients are responsible,” Baird told Hospice News. “These discussions are often initiated by specialists that have even higher co-pay rates. Only certain provider types are eligible to bill for the Medicare advance care planning services. Patients and clinicians understand these conversations, but often bump up against structural barriers, including the scarce numbers of trained and qualified providers eligible to provide these services and getting paid for doing so.”

Beginning in 2016, the Medicare began paying for advance care planning services provided by a physician or qualified health care professional. Reimbursement and cost issues have risen since then. Also, in June the U.S. Department of Health & Human Services Office of the Inspector General (OIG) added advance care planning audits to its work plan, amid growing concerns about potential improper billing and payments based on faulty documentation of services.

Adding to the barriers impeding advance care planning accessibility is the temporary flexibility brought on by the COVID-19 pandemic from the U.S. Centers for Medicare & Medicaid Services (CMS) waiving the requirement for hospitals and critical access hospitals to provide information about advance directive policies to patients. While intended to allow for overwhelmed providers to focus on urgent care delivery during the national health emergency, the waiver inhibits a crucial referral connection for hospice and palliative care providers to reach patients in these settings whose care goals align with their services.

“The pandemic has opened people’s eyes to how important advance care planning is,” said Baird. “Providers, patients and policymakers are all more interested now in how to make ACP as accessible and easy as possible.”

The COVID-19 pandemic has shed light on several gaps in health care, including in the hospice and palliative care spaces. Rising death tolls may be raising awareness of the need for advance care planning, while financial disparities and provider downfalls may create additional hindrances.

“One existing policy barrier is that patients, in many cases, are still responsible for a co-pay for this essential service,” said Ryan Van Wert, M.D., co-founder and CEO of Vynca, a nationwide advance care planning network. “In light of the important national discussion we are having around health care disparities at this time, co-pays can present significant barriers to patients. With the pandemic, advance care planning is truly highlighting where and who is doing advance care planning well and those who are not. It’s forcing some organizations who thought they were doing this well to recognize that they truly are not, or that it only works in the one way it was designed and not dynamic to accommodate the current barriers that exist due to COVID-19.”

Financially strained under economic impacts such as rising unemployment rates, many patients and families are unable to afford additional costs associated with advance care planning. Making these services affordable while also viable for providers, referral partners and interdisciplinary teams who deliver them has been an ongoing challenge.

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