It is known that most ACOs have little to no end-of-life care process in place. There are multiple reasons for this – difficult conversations, members travel across multiple care settings, and many ACOs use multiple EHRs. Developing a program to support your clinicians and members through the advance care planning process results in higher satisfaction for all involved, better clinical outcomes, and members receiving care in the appropriate care setting that aligns with their personal goals and values.
HOW IT WORKS
Vynca offers a complete end-to-end EHR-integrated advance care planning solution for ACOs, eliminating the interoperability barriers that exist today. From shared decision making to electronic completion of advance care planning documents – advance directives, POLST and others – we make these digitally available to clinicians, members, and their selected caregivers.
Advance care planning conversations can be difficult, and many clinicians are not prepared to have these conversations. Standardize the process, and provide content to help guide clinicians through these conversations.
Member Engagement Tools
Invite members to register for a Vynca account, and provide educational content so they can make informed decisions around future care preferences.
Shared Decision Making
Support the collaboration between your clinicians and members, encouraging active participation in advance care planning and end-of-life medical decisions.
Members and clinicians can digitally complete documents, which helps will all of the telehealth visits now occurring. This includes eSignature for the clinician, member, and the witness. Or if paper documents exist, they can be uploaded and will appear on the Vynca dashboard.
Through ‘My Shared Circle’ members can digitally share their care plans with designated caregivers and clinicians.
Regardless of where documents are completed, they will be digitally available to clinicians in all care settings. Members and their designated caregivers can also access these documents.
To align with the goals of your ACO and increase your shared savings, value driven reports are provided. Reports includes member engagement, document completion, document access, and CPT code reporting.
Support advance care planning telehealth consults
Achieve value-based metrics
Connect clinicians in all care settings
Create revenue by leveraging ACP CPT codes
Reduce unnecessary healthcare utilization
Deliver goal concordant care
Provide high-quality care at a lower cost
Increase shared savings
“In order to provide high-value care concordant with patient wishes, we needed just-in-time electronic access to the most recent, legally valid POLST form. Our goals included this functionality to exist for our patients even outside our own walls and our EHR could not achieve this. Vynca allowed us to achieve all our goals with their EHR-integrated solution that allows POLST access to all participating providers across the state.”
Kathy Blanton, Director, Clinical Integration, Office of Patient Experience — Sutter HealthDownload Case Study
ACP AND IMPACT DURING COVID-19
Leveraging Digital Advance Care Planning During a Pandemic
COVID-19 has required healthcare providers to rapidly adopt new ways to discuss and complete advance care planning (ACP) documents. As many visits shifted from in-person to telehealth, the traditional way to completing these documents – pen and paper – was no longer an option. This was quickly recognized by our current healthcare partners who have been leveraging Vynca for all their ACP needs, as well as new partners who adopted our ACP Emergency eRegistry to make a quick shift to digital ACP.
ACO Success with Advance Care Planning
Engaging the Post-Acute Community
TRIAD HEALTHCARE NETWORK (THN), is a provider-led Accountable Care Organization (ACO) located in Greensboro, North Carolina. THN serves the Piedmont Triad area of North Carolina, and manages and coordinates care for nearly 200,000 patients in Alamance, Guilford, Randolph, Rockingham and part of Forsyth counties.