Solutions for Accountable Care Organizations

Empower your members and clinicians to engage in shared decision making.

It is known that most ACOs have little to no end-of-life care process in place. There are multiple reasons for this – difficult conversations, members travel across multiple care settings, and many ACOs use multiple EHRs. Developing a program to support your clinicians and members through the advance care planning process results in higher satisfaction for all involved, better clinical outcomes, and members receiving care in the appropriate care setting that aligns with their personal goals and values.



Vynca offers a complete end-to-end EHR-integrated advance care planning solution for ACOs, eliminating the interoperability barriers that exist today. From shared decision making to electronic completion of advance care planning documents – advance directives, POLST and others – we make these digitally available to clinicians, members, and their selected caregivers.

Clinician Education

Advance care planning conversations can be difficult, and many clinicians are not prepared to have these conversations. Standardize the process, and provide content to help guide clinicians through these conversations.

Member Engagement Tools

Invite members to register for a Vynca account, and provide educational content so they can make informed decisions around future care preferences.

Shared Decision Making

Support the collaboration between your clinicians and members, encouraging active participation in advance care planning and end-of-life medical decisions.

eDocument Completion

Members and clinicians can digitally complete documents, which helps will all of the telehealth visits now occurring. This includes eSignature for the clinician, member, and the witness. Or if paper documents exist, they can be uploaded and will appear on the Vynca dashboard.


Through ‘My Shared Circle’ members can digitally share their care plans with designated caregivers and clinicians.


Regardless of where documents are completed, they will be digitally available to clinicians in all care settings. Members and their designated caregivers can also access these documents.


To align with the goals of your ACO and increase your shared savings, value driven reports are provided. Reports includes member engagement, document completion, document access, and CPT code reporting.


Support advance care planning telehealth consults

Achieve value-based metrics

Connect clinicians in all care settings

Create revenue by leveraging ACP CPT codes

Reduce unnecessary healthcare utilization

Deliver goal concordant care

Provide high-quality care at a lower cost

Increase shared savings

“In order to provide high-value care concordant with patient wishes, we needed just-in-time electronic access to the most recent, legally valid POLST form. Our goals included this functionality to exist for our patients even outside our own walls and our EHR could not achieve this. Vynca allowed us to achieve all our goals with their EHR-integrated solution that allows POLST access to all participating providers across the state.”

Kathy Blanton, Director, Clinical Integration, Office of Patient Experience — Sutter Health
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Leveraging Digital Advance Care Planning During a Pandemic

COVID-19 has required healthcare providers to rapidly adopt new ways to discuss and complete advance care planning (ACP) documents. As many visits shifted from in-person to telehealth, the traditional way to completing these documents – pen and paper – was no longer an option. This was quickly recognized by our current healthcare partners who have been leveraging Vynca for all their ACP needs, as well as new partners who adopted our ACP Emergency eRegistry to make a quick shift to digital ACP.

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ACO Success with Advance Care Planning

Engaging the Post-Acute Community

TRIAD HEALTHCARE NETWORK (THN), is a provider-led Accountable Care Organization (ACO) located in Greensboro, North Carolina. THN serves the Piedmont Triad area of North Carolina, and manages and coordinates care for nearly 200,000 patients in Alamance, Guilford, Randolph, Rockingham and part of Forsyth counties.

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Learn more about Vynca’s Advance Care Planning solution by downloading our “Leveraging Advance Care Planning: A Health System’s Response” white paper.
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Learn more about Vynca’s Advance Care Planning solution by downloading our “Compassionate Care for Elderly and Seriously Ill Members” white paper.
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Advance Care Planning Billing Guide

Leverage this guide to better understand how and when you can bill for ACP conversations.

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